Bus Ticket machine
I think one of the big problem in Lancaster University is when people try to buy ticket from bus driver in rush hours around 4-6 pm that cause long queue to get in bus.
I suggest to put some bus ticket machines in underpass then student will be able to buy ticket with cash or bank card. Moreover, I think it is good idea to advertise stagecoach app in uni website to show student how they can buy ticket with their phone.
Hopefully technology help to stay less in queue in rush hours